Radical proposals unveiled by Virgin Trains to reform rail by importing airline model

Press releases   •   Apr 24, 2019 06:00 BST

Train overcrowding and complex ticketing could be abolished, customer experience improved, and fares cut under radical ideas from Virgin Trains to overhaul the UK’s rail industry. As part of a root-and-branch reform, Virgin has called for long-distance rail services to be operated along similar principles to airline routes, with passengers reaping the rewards of greater competition.

Royal Naval train honoured at Preston Station for its role during the World Wars

Press releases   •   May 16, 2019 12:55 BST

Virgin Trains has unveiled a commemorative plaque at Preston station honouring the Jellicoe Express – the Royal Naval train that transported hundreds of soldiers and sailors during the World Wars.

Conference hears how Virgin Trains has improved customer and employee experience with ServiceNow

Press releases   •   May 15, 2019 10:20 BST

A major international conference has heard how Virgin Trains has revolutionised its information technology to benefit its customers and employees.

Customers on Virgin Trains can now bid for last-minute First Class upgrades with Seatfrog app

Press releases   •   May 08, 2019 08:00 BST

Virgin Trains customers can now secure a last-minute upgrade thanks to a collaboration with Seatfrog, an app which lets users take part in an auction for seats in First Class.

Statement from Virgin Trains

Press releases   •   Apr 10, 2019 07:00 BST

Virgin Trains express disappointment at the Department for Transport's decision to disqualify their bid for the West Coast Partnership

Virgin Trains flies the flag for Coventry

Press releases   •   Apr 05, 2019 11:00 BST

Virgin Trains has named one of its Pendolinos 'Lady Godiva' to mark Coventry’s UK City of Culture in 2021. The train also carries the new city flag and will be seen my millions up and down the west coast route. The naming follows on from competition run by BBC Coventry & Warwickshire.

Virgin Trains on course for 50m passengers ahead of HS2 after breaking new records

Press releases   •   Apr 04, 2019 09:37 BST

Virgin Trains has broken new passenger records after nearly doubling rail industry growth levels. Nearly 40 million journeys were made over the last year (2018/19) on the route connecting London to major cities such as Manchester, Birmingham, Preston and Glasgow, a 3.1% increase on the previous year and up by nearly 10m compared with six years previously.

Virtual carriage could be the future for new recruits at Virgin Trains

Press releases   •   Apr 02, 2019 07:00 BST

Virgin Trains has partnered with students to help develop virtual reality technology to aid training in health and safety for new recruits.

Virgin Trains partner with Solihull Moors FC and Solihull Mind to deliver mental health support sessions

Press releases   •   Mar 21, 2019 13:50 GMT

Virgin Trains has partnered with Solihull Moors Football Club and Solihull Mind to run weekly football sessions to help those in the local community struggling with mental health issues.

JAM card introduced by Virgin Trains for customers with communications barriers

Press releases   •   Mar 12, 2019 16:13 GMT

Virgin Trains has become the first travel company outside of Northern Ireland to introduce a ground-breaking initiative for people with communication barriers. Standing for “Just a Minute”, anyone with a JAM card can present it to Virgin Trains staff to let them know they have a communication barrier which could be a result of number of factors including autism or a learning difficulty.

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About Virgin Trains

So, where are you heading?

Whatever the destination, you’ll enjoy a faster, greener and more comfortable journey when you head there with us.

We've been speeding all over the country for more than 15 years in our Pendolino and Super Voyager trains. We’ve learned lots along the way, making us one of Britain’s most experienced train companies.

And we’re not slowing down.

So if you want to get there happy and refreshed, hop on and get comfy – we can’t wait to see you.

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