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Virgin Trains opens the door to the first ever Calm Corner

Virgin Trains opens the door to the first ever Calm Corner

Press releases   •   Jun 20, 2019 11:40 BST

Virgin Trains opens The Calm Corner at Crewe station - a specially designed room providing customers, especially those with hidden disabilities, can escape from the busy station.

All aboard the Virgin Trains Chat Carriage

All aboard the Virgin Trains Chat Carriage

Press releases   •   Jun 14, 2019 15:30 BST

Virgin Trains introduces the new 'Chat Carriage' on a number of services to get customers to strike up a conversation with fellow travellers as part of the BBC's Crossing Divides On the Move Day.

Virgin Trains to launch UK’s most advanced and customer-focussed train service

Virgin Trains to launch UK’s most advanced and customer-focussed train service

Press releases   •   Jun 11, 2019 06:00 BST

Virgin Trains has applied to the rail regulator to run the UK’s most advanced, and customer-focussed, train service. The ‘open access’ application would see a new hourly service through most of the day between Liverpool and London from May 2021.

Charity open day raises in excess of £50k

Charity open day raises in excess of £50k

Press releases   •   Jun 10, 2019 14:00 BST

'Crewe All Change', a charity open day' run in partnership by Virgin Trains, Locomotive Services Limited and The Railway Magazine, attracts over five thousand visitors, raising in excess of £50k for good causes.

Journey through Cumbria with Virgin Trains’ railway day at Carlisle

Journey through Cumbria with Virgin Trains’ railway day at Carlisle

Press releases   •   Jun 07, 2019 10:30 BST

Virgin Trains is offering the chance for members of the public to experience the railway in Cumbria with a unique event at Carlisle station.

Virgin price-guarantee app to cut £1bn from rail fares

Virgin price-guarantee app to cut £1bn from rail fares

News   •   May 31, 2019 08:00 BST

Rail passengers will save around a billion pounds in fares thanks to a price-guarantee app being developed by Virgin Trains.

Virgin Trains fully equipped with free Wi-Fi and entertainment

Virgin Trains fully equipped with free Wi-Fi and entertainment

Press releases   •   May 30, 2019 06:00 BST

Virgin Trains customers will now be able to enjoy free Wi-Fi and greater access to its entertainment hub BEAM on board thanks to an upgrade to its Pendolino fleet.

Journeys soar on Virgin’s Blackpool route

Journeys soar on Virgin’s Blackpool route

Press releases   •   May 28, 2019 10:10 BST

Virgin Trains has today revealed figures for record journeys taken on its Blackpool route one year after introducing electric Pendolino services, which strengthened connections to and from the resort.

Birmingham Pride kicks off Virgin Trains’ #RideWithPride season

Birmingham Pride kicks off Virgin Trains’ #RideWithPride season

Press releases   •   May 27, 2019 11:00 BST

Virgin’s Pride Train rode into Birmingham this weekend to launch its #RideWithPride season, as it prepares to journey to festivities in other major cities on west coast route

Royal Naval train honoured at Preston Station for its role during the World Wars

Royal Naval train honoured at Preston Station for its role during the World Wars

Press releases   •   May 16, 2019 12:55 BST

Virgin Trains has unveiled a commemorative plaque at Preston station honouring the Jellicoe Express – the Royal Naval train that transported hundreds of soldiers and sailors during the World Wars.

Conference hears how Virgin Trains has improved customer and employee experience with ServiceNow

Conference hears how Virgin Trains has improved customer and employee experience with ServiceNow

Press releases   •   May 15, 2019 10:20 BST

A major international conference has heard how Virgin Trains has revolutionised its information technology to benefit its customers and employees.

Customers on Virgin Trains can now bid for last-minute First Class upgrades with Seatfrog app

Customers on Virgin Trains can now bid for last-minute First Class upgrades with Seatfrog app

Press releases   •   May 08, 2019 08:00 BST

Virgin Trains customers can now secure a last-minute upgrade thanks to a collaboration with Seatfrog, an app which lets users take part in an auction for seats in First Class.

Radical proposals unveiled by Virgin Trains to reform rail by importing airline model

Radical proposals unveiled by Virgin Trains to reform rail by importing airline model

Press releases   •   Apr 24, 2019 06:00 BST

Train overcrowding and complex ticketing could be abolished, customer experience improved, and fares cut under radical ideas from Virgin Trains to overhaul the UK’s rail industry. As part of a root-and-branch reform, Virgin has called for long-distance rail services to be operated along similar principles to airline routes, with passengers reaping the rewards of greater competition.

Statement from Virgin Trains

Statement from Virgin Trains

Press releases   •   Apr 10, 2019 07:00 BST

Virgin Trains express disappointment at the Department for Transport's decision to disqualify their bid for the West Coast Partnership

Virgin Trains flies the flag for Coventry

Virgin Trains flies the flag for Coventry

Press releases   •   Apr 05, 2019 11:00 BST

Virgin Trains has named one of its Pendolinos 'Lady Godiva' to mark Coventry’s UK City of Culture in 2021. The train also carries the new city flag and will be seen my millions up and down the west coast route. The naming follows on from competition run by BBC Coventry & Warwickshire.

Virgin Trains on course for 50m passengers ahead of HS2 after breaking new records

Virgin Trains on course for 50m passengers ahead of HS2 after breaking new records

Press releases   •   Apr 04, 2019 09:37 BST

Virgin Trains has broken new passenger records after nearly doubling rail industry growth levels. Nearly 40 million journeys were made over the last year (2018/19) on the route connecting London to major cities such as Manchester, Birmingham, Preston and Glasgow, a 3.1% increase on the previous year and up by nearly 10m compared with six years previously.

Virtual carriage could be the future for new recruits at Virgin Trains

Virtual carriage could be the future for new recruits at Virgin Trains

Press releases   •   Apr 02, 2019 07:00 BST

Virgin Trains has partnered with students to help develop virtual reality technology to aid training in health and safety for new recruits.

Virgin Trains partner with Solihull Moors FC and Solihull Mind to deliver mental health support sessions

Virgin Trains partner with Solihull Moors FC and Solihull Mind to deliver mental health support sessions

Press releases   •   Mar 21, 2019 13:50 GMT

Virgin Trains has partnered with Solihull Moors Football Club and Solihull Mind to run weekly football sessions to help those in the local community struggling with mental health issues.

JAM card introduced by Virgin Trains for customers with communications barriers

JAM card introduced by Virgin Trains for customers with communications barriers

Press releases   •   Mar 12, 2019 16:13 GMT

Virgin Trains has become the first travel company outside of Northern Ireland to introduce a ground-breaking initiative for people with communication barriers. Standing for “Just a Minute”, anyone with a JAM card can present it to Virgin Trains staff to let them know they have a communication barrier which could be a result of number of factors including autism or a learning difficulty.

Dean Gaffney and the (Toilet) Role of a Lifetime

Dean Gaffney and the (Toilet) Role of a Lifetime

Press releases   •   Mar 12, 2019 00:01 GMT

EastEnder helps launch Virgin Trains’ search for new voice of their onboard talking toilets