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War widow finally visits grandfather’s WWI grave more than a century after he went missing
Press Releases • Jan 17, 2019 08:40 GMT
Family make emotional to Northern France courtesy of Virgin Trains and Eurostar to visit to long-lost grave of war hero grandfather Private Thomas Bryan, the first family visit in a century after a chance encounter with Virgin Trains employee and amateur historian Wayne McDonald that helped solve family mystery
Study finds criminal record tick box failing employers and job applicants
Press Releases • Jan 04, 2019 09:12 GMT
Criminal record declarations often do little to accurately predict the risk of re-offending among potential recruits, new research has found. But asking people to declare convictions upfront may put people off applying for jobs whilst offering employers a false sense of security.
Toilet humour no fun for Virgin Trains’ customers
Press Releases • Dec 31, 2018 00:30 GMT
Virgin Trains is urging customers to follow the 3Ps of flushing after a lady’s bra was found to be the latest cause of a blocked toilet onboard one of its Pendolino trains.
Virgin Trains teams trained in conflict resolution help customers on match days
Press Releases • Dec 29, 2018 00:30 GMT
In the first initiative of its kind, Virgin Trains is deploying staff with specialist training - including conflict resolution techniques - to improve the travelling experience of football supporters and all customers across its network on busy match days.
Rugby station ticket office given a Festive makeover / Christmas travel advice
Press Releases • Dec 21, 2018 15:22 GMT
Virgin Trains' Rugby stations gets a festive makeover as ticket office is turned into log cabin.
New hand held ticketing devices to improve customer service
Press Releases • Dec 20, 2018 09:40 GMT
Virgin Trains customers can now skip ticket office queues and buy directly from station staff using new hand-held ticketing devices.
Virgin Trains offers first vegan-friendly train menu in UK
Press Releases • Dec 17, 2018 10:53 GMT
Virgin Trains has been praised by campaigners after becoming the UK’s first train operator to offer a full vegan menu for all its customers on all services.
Virgin Trains boosts services to Manchester for festive period
Press Releases • Nov 28, 2018 09:30 GMT
Virgin Trains has increased its weekend services from Macclesfield to Manchester for customers wanting to enjoy the city’s festivities in the run up to Christmas.
Businesses set to benefit from Virgin Trains and Eurostar collaboration
Press Releases • Nov 27, 2018 14:28 GMT
Businesses are set to benefit from a new collaboration between Virgin Trains and Eurostar which creates an end to end rail booking service between major routes and mainland Europe.
Virgin Trains launch "It's A Wonderful Line" Campaign
Press Releases • Nov 22, 2018 11:21 GMT
Virgin Trains to paint the script of heart-warming Christmas classic, ‘It’s a Wonderful Life’, along the length of its route from London to Glasgow
Virgin Trains carries more Christmas shoppers to Glasgow
Press Releases • Nov 19, 2018 07:34 GMT
THOUSANDS more shoppers are crossing the border with Virgin Trains to enjoy Glasgow’s Christmas attractions, new figures show. The number of people taking advantage of reduced day return fares from the North of England in the run up to the festive period has grown by more than a quarter in just three years.
Inspirational quotes on station platforms prove a hit with passengers
Press Releases • Nov 13, 2018 11:44 GMT
A Virgin Trains employee has been motivating passengers at Crewe Station with a selection of self- penned motivational messages.
Virgin Trains scraps Friday afternoon peak restrictions
Press Releases • Nov 01, 2018 13:15 GMT
Following a three month trial, Virgin Trains has permanently lifted Friday afternoon restrictions from London Euston. Customers will see savings of more than £100 on walk-up fares to destinations on Virgin Trains route, whilst congestion of key evening services have been dramatically reduced as customers take advantage of travelling earlier in the day.
Virgin Trains helps to fight homelessness with ‘life changing’ coffee from Change Please
Press Releases • Oct 23, 2018 00:01 BST
Virgin Trains has introduced ethically-sourced, award-winning coffee onboard from Change Please, which helps fight homelessness in UK. In addition, to change habits and help reduce waste, customers with reusable cups will receive a discount when purchasing a hot drink onboard a Virgin Trains service.
Investment in bodycams by Virgin Trains sees staff assaults drop by more than half
Press Releases • Oct 17, 2018 00:05 BST
Virgin Trains has become the first UK train operator to provide body worn cameras to cover all its frontline people, resulting in assaults on staff falling by more than half.
Virgin Trains marks 60 years of Blue Peter with train naming
Press Releases • Oct 16, 2018 16:29 BST
Former Blue Peter presenters including Peter Purves, Konnie Huq, Janet Ellis, Liz Slater and Richard Bacon jump onboard the newly named Virgin Train 'Blue Peter' as they head up to Manchester to celebrate 60 years of the world's longest running TV shows.
New café bar opens at Virgin Trains’ Stoke Station
Press Releases • Oct 11, 2018 16:18 BST
Virgin Trains has partnered with Titanic Brewery to open a new cafe bar at Stoke-on-Trent station. The new facility, which is open from early until late, offers a wide range of drinks and refreshments and is part of Virgin Trains' commitment to challenge traditional views around station management, bringing a new life the community and a boost for the local economy.
All aboard! ‘The Rookies’ are rolling into stations this holiday
Press Releases • Oct 10, 2018 11:17 BST
Virgin Trains launches its Rookies Academy in time for half term, giving the biggest (little) train fans the chance to go behind the scenes of the railway
Virgin Trains gets prisoners job-ready with innovative training programme
Press Releases • Oct 08, 2018 07:26 BST
Virgin Trains has launched the first in-prison employability training programme aimed at building the workplace skills prisoners need to make them job-ready on the day of release. The three-week employment and business course has been piloted at HMP Styal, a women’s prison near Manchester, in partnership with prison education and training provider Novus.
War widow discovers long-lost grave of war hero grandfather after chance encounter on Virgin Trains service
Press Releases • Oct 02, 2018 16:45 BST
FOR Rita Armin, the whereabouts of her Grandfather’s grave after he died fighting in World War One remained a 100-year-old mystery which her family had given up on solving. But thanks to a chance encounter with a Virgin Trains employee, Mrs Armin was able to piece together the final resting place of the man she never met.