Press releases
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Railway worker stages award-winning play at Stockport station
Press releases • Jul 11, 2019 09:00 BST
A Virgin Trains employee is to perform an award-winning play at Stockport station, as part of Greater Manchester Fringe.
Virgin Trains works with local charity to help remove barriers
Press releases • Jul 03, 2019 09:25 BST
Virgin Trains joins forces with Wishing Well on a trip designed to help remove barriers to travelling by train for vulnerable young adults.
Virgin Trains to showcase Red Carpet and Group Travel at business exhibition
Press releases • Jun 25, 2019 09:54 BST
On-train meetings and conferences complete with a concierge or host, bespoke menus and special activities will be just some of the services Virgin Trains will be showcasing at The Meetings Show.
Innovations introduced to help Virgin Trains customers during disruption
Press releases • Jun 24, 2019 08:00 BST
Two major tech innovations developed by Virgin Trains to improve customer service at times of major disruption – ‘Back on Track’ and ‘Track ‘n Travel’ – are set to change the industry.
ANPR at Oxenholme station is wheeled out by Virgin Trains
Press releases • Jun 21, 2019 10:28 BST
Virgin Trains has introduced Automatic Number Plate Recognition (ANPR) at Oxenholme station, making it the first station managed by Virgin on the West Coast Main Line to adopt the technology.
Virgin Trains opens the door to the first ever Calm Corner
Press releases • Jun 20, 2019 11:40 BST
Virgin Trains opens The Calm Corner at Crewe station - a specially designed room providing customers, especially those with hidden disabilities, can escape from the busy station.
All aboard the Virgin Trains Chat Carriage
Press releases • Jun 14, 2019 15:30 BST
Virgin Trains introduces the new 'Chat Carriage' on a number of services to get customers to strike up a conversation with fellow travellers as part of the BBC's Crossing Divides On the Move Day.
Virgin Trains to launch UK’s most advanced and customer-focussed train service
Press releases • Jun 11, 2019 06:00 BST
Virgin Trains has applied to the rail regulator to run the UK’s most advanced, and customer-focussed, train service. The ‘open access’ application would see a new hourly service through most of the day between Liverpool and London from May 2021.
Charity open day raises in excess of £50k
Press releases • Jun 10, 2019 14:00 BST
'Crewe All Change', a charity open day' run in partnership by Virgin Trains, Locomotive Services Limited and The Railway Magazine, attracts over five thousand visitors, raising in excess of £50k for good causes.
Journey through Cumbria with Virgin Trains’ railway day at Carlisle
Press releases • Jun 07, 2019 10:30 BST
Virgin Trains is offering the chance for members of the public to experience the railway in Cumbria with a unique event at Carlisle station.
Virgin Trains fully equipped with free Wi-Fi and entertainment
Press releases • May 30, 2019 06:00 BST
Virgin Trains customers will now be able to enjoy free Wi-Fi and greater access to its entertainment hub BEAM on board thanks to an upgrade to its Pendolino fleet.
Journeys soar on Virgin’s Blackpool route
Press releases • May 28, 2019 10:10 BST
Virgin Trains has today revealed figures for record journeys taken on its Blackpool route one year after introducing electric Pendolino services, which strengthened connections to and from the resort.
Birmingham Pride kicks off Virgin Trains’ #RideWithPride season
Press releases • May 27, 2019 11:00 BST
Virgin’s Pride Train rode into Birmingham this weekend to launch its #RideWithPride season, as it prepares to journey to festivities in other major cities on west coast route
Royal Naval train honoured at Preston Station for its role during the World Wars
Press releases • May 16, 2019 12:55 BST
Virgin Trains has unveiled a commemorative plaque at Preston station honouring the Jellicoe Express – the Royal Naval train that transported hundreds of soldiers and sailors during the World Wars.
Conference hears how Virgin Trains has improved customer and employee experience with ServiceNow
Press releases • May 15, 2019 10:20 BST
A major international conference has heard how Virgin Trains has revolutionised its information technology to benefit its customers and employees.
Customers on Virgin Trains can now bid for last-minute First Class upgrades with Seatfrog app
Press releases • May 08, 2019 08:00 BST
Virgin Trains customers can now secure a last-minute upgrade thanks to a collaboration with Seatfrog, an app which lets users take part in an auction for seats in First Class.
Radical proposals unveiled by Virgin Trains to reform rail by importing airline model
Press releases • Apr 24, 2019 06:00 BST
Train overcrowding and complex ticketing could be abolished, customer experience improved, and fares cut under radical ideas from Virgin Trains to overhaul the UK’s rail industry. As part of a root-and-branch reform, Virgin has called for long-distance rail services to be operated along similar principles to airline routes, with passengers reaping the rewards of greater competition.
Statement from Virgin Trains
Press releases • Apr 10, 2019 07:00 BST
Virgin Trains express disappointment at the Department for Transport's decision to disqualify their bid for the West Coast Partnership
Virgin Trains flies the flag for Coventry
Press releases • Apr 05, 2019 11:00 BST
Virgin Trains has named one of its Pendolinos 'Lady Godiva' to mark Coventry’s UK City of Culture in 2021. The train also carries the new city flag and will be seen my millions up and down the west coast route. The naming follows on from competition run by BBC Coventry & Warwickshire.
Virgin Trains on course for 50m passengers ahead of HS2 after breaking new records
Press releases • Apr 04, 2019 09:37 BST
Virgin Trains has broken new passenger records after nearly doubling rail industry growth levels. Nearly 40 million journeys were made over the last year (2018/19) on the route connecting London to major cities such as Manchester, Birmingham, Preston and Glasgow, a 3.1% increase on the previous year and up by nearly 10m compared with six years previously.