Press Releases • Feb 06, 2017 11:12 GMT
Virgin Trains is expanding its Newcastle-based customer call centre as it brings its web support service in-house. The creation of an additional 45 jobs represent a 50% increase in staff since the centre, in Gosforth, opened in September 2016.
Press Releases • Jan 30, 2017 13:20 GMT
Myleene Klass surprises King’s Cross commuters with a performance on a baby grand piano The classically trained pianist enjoyed a glass of prosecco with customers on-board the train Celebrations marked the completion of Virgin Trains £40m investment in upgrading its train fleet – which has seen nearly 25,000 new seats installed
Press Releases • Jan 24, 2017 17:02 GMT
Part of its £140 million investment pledge to transform travel on the east coast
Virgin Trains picks up two wins at Business Travel Awards - including for on-board entertainment app BEAM
Press Releases • Jan 24, 2017 16:46 GMT
• Voted Best Rail Operator • Exclusive onboard entertainment app recognised as Best Travel Technology Product
Press Releases • Jan 24, 2017 09:31 GMT
Virgin Trains celebrated for reliability as punctuality reaches highest ever level on the west coast
Press Releases • Jan 17, 2017 00:01 GMT
• Virgin Trains ranks second on Which? Annual Passenger Survey with a five star rating for re-liability • Record punctuality moving annual average (MAA) of 88.3% • Punctuality has improved by over 8% since records began
Press Releases • Jan 07, 2017 00:01 GMT
400,000 half price tickets up for grabs for east coast journeys Half price tickets on sale between January 9 and January 13 Tickets for travel between January 30 and March 31*
Press Releases • Dec 29, 2016 13:27 GMT
Virgin Trains joins forces with 'The Railway Magazine' and Direct Rail Services to run a charter train that helps to raise over £10k for charity. Mental Health Foundation (£6750) and DRS's community fund to benefit.
Press Releases • Dec 29, 2016 07:15 GMT
More than a million Virgin Trains passengers are travelling between Edinburgh and London each year for the first time. The London to Scotland operator has ended the year on a high after seeing 8% annual growth in customer numbers between the UK and Scottish capitals.
Press Releases • Dec 27, 2016 12:00 GMT
Virgin Trains has created two exclusive seats to upgrade Preston North End fans to a First Class experience for every home game at Deepdale stadium.
Press Releases • Dec 21, 2016 10:25 GMT
• Customer Information Screens enhanced across the route • Helpful pictograms depict onboard reservation levels
Press Releases • Dec 16, 2016 13:16 GMT
Students have volunteered to help Virgin Trains as part of the annual Christmas getaway. Thousands of Durham University students will head for home via the city's railway station over the next three days.
Press Releases • Dec 15, 2016 10:12 GMT
When it comes to Christmas not all presents are welcome as Brits reveal that bad perfume (16 per cent) and socks (21 per cent) top the list of gifts they’d rather not receive, according to research* by Virgin Trains as part of its annual Christmas Train to spread festive cheer.
Press Releases • Dec 13, 2016 11:10 GMT
Virgin Trains has presented Sunderland City Council with a name plate to mark the one year anniversary of its services between Sunderland and London King’s Cross. The plate is a replica of the “Spirit of Sunderland” plate which adorns the power car which was named in honour of the inaugural service on this day in 2015.
Press Releases • Dec 12, 2016 14:00 GMT
Today Virgin Trains officially opened its new Bike Hub at Preston station, transforming the facilities for cyclists at the station.
Press Releases • Dec 12, 2016 12:46 GMT
Transport Minister Andrew Jones opened a new platform at Doncaster station this morning while Virgin Trains launched the earliest ever service from Doncaster to London, arriving into the capital at 07.00. The 05.07 weekday service to London King's Cross is part of a new timetable by Virgin Trains which will see an additional 19 trains per week call at Doncaster station.
Press Releases • Dec 12, 2016 09:57 GMT
Festive travellers will be presented with the largest ever replica train made entirely from presents, in Virgin Trains’ now traditional annual bid to spread Christmas cheer.
Press Releases • Dec 09, 2016 10:28 GMT
Virgin Trains is bolstering weekend services connecting Edinburgh and Newcastle following a surge in passengers crossing the border. Six new departures between the cities will be added from this weekend in the latest boost to the east coast timetable.
Press Releases • Dec 08, 2016 10:04 GMT
• Latest investment project has created an extra 950 car parking spaces • Over 500 additional cycle spaces to be available by end of the year