Press releases • May 15, 2019 10:20 BST
A major international conference has heard how Virgin Trains has revolutionised its information technology to benefit its customers and employees.
Press releases • May 08, 2019 08:00 BST
Virgin Trains customers can now secure a last-minute upgrade thanks to a collaboration with Seatfrog, an app which lets users take part in an auction for seats in First Class.
Press releases • Apr 24, 2019 06:00 BST
Train overcrowding and complex ticketing could be abolished, customer experience improved, and fares cut under radical ideas from Virgin Trains to overhaul the UK’s rail industry. As part of a root-and-branch reform, Virgin has called for long-distance rail services to be operated along similar principles to airline routes, with passengers reaping the rewards of greater competition.
Press releases • Apr 04, 2019 09:37 BST
Virgin Trains has broken new passenger records after nearly doubling rail industry growth levels. Nearly 40 million journeys were made over the last year (2018/19) on the route connecting London to major cities such as Manchester, Birmingham, Preston and Glasgow, a 3.1% increase on the previous year and up by nearly 10m compared with six years previously.
Press releases • Apr 02, 2019 07:00 BST
Virgin Trains has partnered with students to help develop virtual reality technology to aid training in health and safety for new recruits.
Press releases • Mar 12, 2019 16:13 GMT
Virgin Trains has become the first travel company outside of Northern Ireland to introduce a ground-breaking initiative for people with communication barriers. Standing for “Just a Minute”, anyone with a JAM card can present it to Virgin Trains staff to let them know they have a communication barrier which could be a result of number of factors including autism or a learning difficulty.
Press releases • Feb 11, 2019 00:01 GMT
Virgin Trains has launched a new wrap approved by the Vegan Society after forming a partnership with the charity to provide more plant-based food.
Press releases • Jan 04, 2019 09:12 GMT
Criminal record declarations often do little to accurately predict the risk of re-offending among potential recruits, new research has found. But asking people to declare convictions upfront may put people off applying for jobs whilst offering employers a false sense of security.
Press releases • Dec 17, 2018 10:53 GMT
Virgin Trains has been praised by campaigners after becoming the UK’s first train operator to offer a full vegan menu for all its customers on all services.
Press releases • Nov 01, 2018 13:15 GMT
Following a three month trial, Virgin Trains has permanently lifted Friday afternoon restrictions from London Euston. Customers will see savings of more than £100 on walk-up fares to destinations on Virgin Trains route, whilst congestion of key evening services have been dramatically reduced as customers take advantage of travelling earlier in the day.
Press releases • Oct 23, 2018 00:01 BST
Virgin Trains has introduced ethically-sourced, award-winning coffee onboard from Change Please, which helps fight homelessness in UK. In addition, to change habits and help reduce waste, customers with reusable cups will receive a discount when purchasing a hot drink onboard a Virgin Trains service.
Press releases • Oct 17, 2018 00:05 BST
Virgin Trains has become the first UK train operator to provide body worn cameras to cover all its frontline people, resulting in assaults on staff falling by more than half.
Press releases • Oct 11, 2018 16:18 BST
Virgin Trains has partnered with Titanic Brewery to open a new cafe bar at Stoke-on-Trent station. The new facility, which is open from early until late, offers a wide range of drinks and refreshments and is part of Virgin Trains' commitment to challenge traditional views around station management, bringing a new life the community and a boost for the local economy.
Press releases • Aug 07, 2018 09:00 BST
Sustainable transport initiatives the focus of new partnership alliance as Virgin Trains commits to closer working relationship with key West Midlands stakeholders.
Press releases • Aug 01, 2018 16:00 BST
Virgin Trains has partnered with Iron Maiden and Robinsons to offer the award winning Trooper beer onboard all its services. Lead singer Bruce Dickinson travelled in the cab of one of a Virgin Trains Pendolino from London to Stockport to help launch the partnership. Virgin Trains customers are in with a chance to win tickets to see Iron Maiden’s ‘Legacy of the Beast’ Tour live this summer
Press releases • Jul 26, 2018 11:42 BST
Virgin Trains has become the first UK train operator to offer digital Season Tickets, as they move one step closer to getting rid of orange tickets altogether.
Press releases • May 22, 2018 12:33 BST
Virgin Trains fully behind a new Release Scotland partnership aimed at unlocking the potential of people with criminal convictions which has won the backing of business leaders, charities and the Scottish Government.