Press releases • Sep 11, 2019 09:00 BST
Virgin Trains are to donate blankets, scarves and dog coats which have been made from old staff uniforms to the homeless. Garments which were originally coats, shell jackets, shirts, trousers and suits worn by Virgin Trains’ frontline have been given a new lease of life and will be distributed to those living on the streets in time for the winter months.
Press releases • Aug 20, 2019 09:00 BST
Virgin Trains auctions off a number Pendolino train nameplates with all proceeds going to Teenage Cancer Trust in honour of Stephen Sutton. A nameplate bearing Stephen's name is presented to his mother Jane.
Press releases • Jul 03, 2019 09:25 BST
Virgin Trains joins forces with Wishing Well on a trip designed to help remove barriers to travelling by train for vulnerable young adults.
Press releases • Jun 24, 2019 08:00 BST
Two major tech innovations developed by Virgin Trains to improve customer service at times of major disruption – ‘Back on Track’ and ‘Track ‘n Travel’ – are set to change the industry.
Press releases • Jun 11, 2019 06:00 BST
Virgin Trains has applied to the rail regulator to run the UK’s most advanced, and customer-focussed, train service. The ‘open access’ application would see a new hourly service through most of the day between Liverpool and London from May 2021.
Press releases • Jun 10, 2019 14:00 BST
'Crewe All Change', a charity open day' run in partnership by Virgin Trains, Locomotive Services Limited and The Railway Magazine, attracts over five thousand visitors, raising in excess of £50k for good causes.
Press releases • May 27, 2019 11:00 BST
Virgin’s Pride Train rode into Birmingham this weekend to launch its #RideWithPride season, as it prepares to journey to festivities in other major cities on west coast route
Press releases • May 15, 2019 10:20 BST
A major international conference has heard how Virgin Trains has revolutionised its information technology to benefit its customers and employees.
Press releases • May 08, 2019 08:00 BST
Virgin Trains customers can now secure a last-minute upgrade thanks to a collaboration with Seatfrog, an app which lets users take part in an auction for seats in First Class.
Press releases • Apr 05, 2019 11:00 BST
Virgin Trains has named one of its Pendolinos 'Lady Godiva' to mark Coventry’s UK City of Culture in 2021. The train also carries the new city flag and will be seen my millions up and down the west coast route. The naming follows on from competition run by BBC Coventry & Warwickshire.
Press releases • Apr 02, 2019 07:00 BST
Virgin Trains has partnered with students to help develop virtual reality technology to aid training in health and safety for new recruits.
Press releases • Feb 26, 2019 06:00 GMT
Customers who require travel assistance on Virgin Trains are set to benefit from a new feature on the Virgin Trains skill for Alexa, which allows them to request it using basic voice commands.
Press releases • Jan 17, 2019 08:40 GMT
Family make emotional to Northern France courtesy of Virgin Trains and Eurostar to visit to long-lost grave of war hero grandfather Private Thomas Bryan, the first family visit in a century after a chance encounter with Virgin Trains employee and amateur historian Wayne McDonald that helped solve family mystery
Press releases • Dec 29, 2018 00:30 GMT
In the first initiative of its kind, Virgin Trains is deploying staff with specialist training - including conflict resolution techniques - to improve the travelling experience of football supporters and all customers across its network on busy match days.
Press releases • Dec 21, 2018 15:22 GMT
Virgin Trains' Rugby stations gets a festive makeover as ticket office is turned into log cabin.