Press releases • May 15, 2019 10:20 BST
A major international conference has heard how Virgin Trains has revolutionised its information technology to benefit its customers and employees.
Press releases • May 08, 2019 08:00 BST
Virgin Trains customers can now secure a last-minute upgrade thanks to a collaboration with Seatfrog, an app which lets users take part in an auction for seats in First Class.
Press releases • Apr 05, 2019 11:00 BST
Virgin Trains has named one of its Pendolinos 'Lady Godiva' to mark Coventry’s UK City of Culture in 2021. The train also carries the new city flag and will be seen my millions up and down the west coast route. The naming follows on from competition run by BBC Coventry & Warwickshire.
Press releases • Apr 02, 2019 07:00 BST
Virgin Trains has partnered with students to help develop virtual reality technology to aid training in health and safety for new recruits.
Press releases • Feb 26, 2019 06:00 GMT
Customers who require travel assistance on Virgin Trains are set to benefit from a new feature on the Virgin Trains skill for Alexa, which allows them to request it using basic voice commands.
Press releases • Jan 17, 2019 08:40 GMT
Family make emotional to Northern France courtesy of Virgin Trains and Eurostar to visit to long-lost grave of war hero grandfather Private Thomas Bryan, the first family visit in a century after a chance encounter with Virgin Trains employee and amateur historian Wayne McDonald that helped solve family mystery
Press releases • Dec 29, 2018 00:30 GMT
In the first initiative of its kind, Virgin Trains is deploying staff with specialist training - including conflict resolution techniques - to improve the travelling experience of football supporters and all customers across its network on busy match days.
Press releases • Dec 21, 2018 15:22 GMT
Virgin Trains' Rugby stations gets a festive makeover as ticket office is turned into log cabin.
Press releases • Oct 23, 2018 00:01 BST
Virgin Trains has introduced ethically-sourced, award-winning coffee onboard from Change Please, which helps fight homelessness in UK. In addition, to change habits and help reduce waste, customers with reusable cups will receive a discount when purchasing a hot drink onboard a Virgin Trains service.
Press releases • Oct 16, 2018 16:29 BST
Former Blue Peter presenters including Peter Purves, Konnie Huq, Janet Ellis, Liz Slater and Richard Bacon jump onboard the newly named Virgin Train 'Blue Peter' as they head up to Manchester to celebrate 60 years of the world's longest running TV shows.
Press releases • Jul 25, 2018 00:01 BST
Tuesday 24th July – Virgin Trains has today released the first episode in the brand new ‘West Coast Weekender’ series. Hosted by top comedian and TV personality, Joel Dommett, the videos see Joel discovering all the best – lesser known – things to see, do, eat and drink on a summer weekend getaway to five of the most popular destinations along the Virgin Trains route.
Press releases • Jul 20, 2018 15:20 BST
Virgin Trains gets bee-hind Manchester’s city-wide public art trail by naming one its Pendolino trains ‘Bee Together’ and launches a children’s competition to design a baby bee. The winner will see their creation brought to life and presented to them as a 'money can't buy' prize.
Press releases • Jul 16, 2018 10:17 BST
Press releases • May 30, 2018 00:01 BST
Virgin Trains is today launching a new partnership with Uber to enable passengers to easily request a ride to the station and on arrival at their destination.
Press releases • May 21, 2018 17:00 BST
Virgin Trains has named one of its Pendolinos Blackpool Belle to celebrate the launch of its first electric services to and from the resort today (Monday 21 May).
Press releases • May 15, 2018 09:05 BST
Virgin Trains has recreated its iconic Pendolino train on Blackpool beach to celebrate its first visit to the seaside resort today.
Press releases • May 03, 2018 00:01 BST
Press releases • May 02, 2018 12:20 BST
Virgin Trains report record number of journeys on the West Midlands to London, up 4.6% year on year to 12.2m. A third more journeys were made on the route compared to five years ago, the growth driven by improvements in customer service and increased popularity of advance fares which has seen the average price paid by customers fall in the last twelve months.