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Press releases View all 191 hits

Conference hears how Virgin Trains has improved customer and employee experience with ServiceNow

Conference hears how Virgin Trains has improved customer and employee experience with ServiceNow

Press releases   •   May 15, 2019 10:20 BST

A major international conference has heard how Virgin Trains has revolutionised its information technology to benefit its customers and employees.

Customers on Virgin Trains can now bid for last-minute First Class upgrades with Seatfrog app

Customers on Virgin Trains can now bid for last-minute First Class upgrades with Seatfrog app

Press releases   •   May 08, 2019 08:00 BST

Virgin Trains customers can now secure a last-minute upgrade thanks to a collaboration with Seatfrog, an app which lets users take part in an auction for seats in First Class.

Radical proposals unveiled by Virgin Trains to reform rail by importing airline model

Radical proposals unveiled by Virgin Trains to reform rail by importing airline model

Press releases   •   Apr 24, 2019 06:00 BST

Train overcrowding and complex ticketing could be abolished, customer experience improved, and fares cut under radical ideas from Virgin Trains to overhaul the UK’s rail industry. As part of a root-and-branch reform, Virgin has called for long-distance rail services to be operated along similar principles to airline routes, with passengers reaping the rewards of greater competition.

Statement from Virgin Trains

Statement from Virgin Trains

Press releases   •   Apr 10, 2019 07:00 BST

Virgin Trains express disappointment at the Department for Transport's decision to disqualify their bid for the West Coast Partnership

News 1 hit

More than 15,000 apply for Virgin Trains Azuma driver jobs

More than 15,000 apply for Virgin Trains Azuma driver jobs

News   •   Oct 19, 2016 10:43 BST

More than 15,000 candidates have applied to drive Virgin Trains’ revolutionary new Azuma trains following the biggest recruitment drive on the east coast route since the 1980s.

Images View all 155 hits

VT_2D_3COL

VT_2D_3COL

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Virgin Trains staff deliver old uniforms to HMP Northumberland for pioneering recycle scheme

Virgin Trains staff deliv...

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Picture Paw-fect! All change as Jake the trainspotting dog joins Virgin Trains staff to model new uniform

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Platform Pawtroller Jake shows off his own special-edition Virgin Trains uniform, to celebrate the launch of the new range

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Videos 2 hits

Virgin Trains launches world’s first onboard mindfulness channel

Virgin Trains launches wo...

To mark World Mental Health Day, Virgin Trains has worked alongside the Mental Health Foundation to become the world’s first travel compa...

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Virgin Trains launches world’s first onboard mindfulness channel

Virgin Trains launches wo...

To mark World Mental Health Day, Virgin Trains has worked alongside the Mental Health Foundation to become the world’s first travel compa...

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Documents 4 hits

Reimagining The Railway

Reimagining The Railway

Documents   •   Apr 29, 2019 13:06 BST

Virgin Trains’ submission to the Government's Williams Rail Review

Transformation of the West Coast Mainline

Transformation of the West Coast Mainline

Documents   •   Apr 29, 2019 13:01 BST

Report by the Campaign for Better Transport on how rail investment is benefitting people, the environment and the economy.

Virgin Trains celebrates 20 years on the tracks

Virgin Trains celebrates its 20th birthday on the West Coast route.

Virgin Trains celebrates 20 years on the tracks

Virgin Trains celebrates its 20th birthday on the West Coast route.